Privacy Policy

Factor[e] Design Initiative Inc. (“factor[e]”) factor[e] respects the privacy of all individuals whether a customer or client of factor[e] or as a visitor at this website. Our privacy policy complies with the terms and provisions of the Personal Information Protection and Electronic Documents Act (Canada) Our Privacy Principles factor[e] respects the following principles when collecting, using, disclosing and protecting your personal information.
1. Identifying Purposes and Obtaining Your Consent
  • We identify the purposes for collecting personal information at or before the time it is collected.
  • We obtain your consent before collecting, using or disclosing personal information, except where permitted or required by law.

2. Limiting the Collection, Use and Disclosure of Your Information
  • We limit the personal information we collect to what is necessary for the purposes we have identified. We collect information only by fair and lawful means.
  • We do not use or disclose personal information for purposes other than those for which it was collected, except with your consent, or where permitted or required by law. We retain personal information only as long as necessary for these purposes.

3. Keeping Your Information Accurate and Providing Access to Your Information
  • We take care to keep personal information as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
  • Upon request, we provide you with access to your personal information. You can ask how your information is used or disclosed, can ensure it is accurate and complete, and can update it if necessary.

4. Protecting Your Information
  • We safeguard the privacy of personal information through security measures appropriate to the sensitivity of the information.

5. Addressing Your Concerns
  • We are responsible for personal information under our control. There are designated individuals within factor[e] who are accountable for compliance with these privacy principles.
  • We will make available to you, information about our policies and practices related to managing your personal information.
  • We will address your concerns. We have steps you can follow if you have questions or concerns about your privacy.
For more information about this policy or other privacy matters please contact our privacy officer at:

Sean Roberts
Privacy Officer
162 Locke Street South
Hamilton, Ontario
L8P 4A9

phone 905-522-7894
fax 905-522-0060